You can also try checking the physical connection, revising the configuration, and resetting the spooler.

Alternatively, you can uninstall and reinstall the printer driver to fix common issues.

To fix a not working printer on Windows 11, use the “Printer” troubleshooter.

Contact the printer manufacturer if your printer still won’t print after running these troubleshooting measures. Check the printer’s instruction manual to learn what the indicator lights and error codes mean and their respective solutions. These lights point out the root cause of some printing issues. Printers have status lights or LCD screens that display error codes. The Canon Inkjet Print Utility is also available for Canon inkjet printers.ĭownload and install your printer’s utility software on your computer and run the tool according to the manufacturer’s instructions. The app has loads of troubleshooting guides for printing problems on Samsung printers. Samsung Printer Experience is the utility that manages Samsung printers. The tool can detect empty ink cartridges, outdated driver software, blocked nozzles, print feed errors, and other printer problems. HP has a Print and Scan Doctor utility (HP Smart for Mac) that diagnoses problems with HP printers. We recommend running the Printer Troubleshooter before trying other more complex measures. Windows has a suite of troubleshooting tools that diagnoses and resolves hardware and software problems. Refer to our tutorial on troubleshooting Wi-Fi (wireless) printers for more fixes. Likewise, check your router settings, disable VPN connections, and make the printer’s IP address static. Make sure your printer and computer are on the same wireless network.

Wireless printers won’t print documents if connected to the wrong Wi-Fi network.

Go through the printer’s manual for instructions on connecting the device to your Windows or Mac computer. Low-quality paper can cause “Ghost Paper Jams” and other issues that stop your printer from printing documents.įor printers using a wired connection, ensure both cable ends are plugged firmly into your printer and computer. Verify your printer’s ink levels, clean the printhead, fill the paper tray, and avoid using substandard paper. Many printer models won’t print if there’s a loose USB connection or if they’re out of ink or paper.

Canon printer test page